1. Never tell a person that his opinion
is wrong. Show respect for the opinions and convictions of others.
2. Don't entangle yourself in an argument.
You may sometime win an argument but lose a friend or customer. By avoiding
an argument you have little to lose.
3. If your mistake or error of judgment
comes to light admit it quickly and graciously.
4. Greet people with a broad smile and
warm handshake. But be careful, many ladies do not like to shake hands
with men. However, practically every woman feels pleased with a compliment.
5. Be generous with praise and avoid criticism.
But point out mistakes or errors subtly and gently (in privacy as far as
possible) if that is going to create embarrassing situation later.
6. Find some reason to praise something.
It may be a dress or some new possession.
7. Be sincere and honest, as that will
be reflected by your facial expressions while you talk.
8. Watch carefully body language or gesticulation
of successful people, leaders, etc. Do not imitate them but try to develop
your own style. Body language helps others in understanding what you try
to convey.
9. In written communication a neat style,
simple and straightforward approach and simple language free from grammatical
mistakes will pave the way for convincing others.
10. Be sympathetic with other person's
ideas and desires. That will help in developing feelings of mutual trust
and understanding.
11. Keep on practicing positive thinking
and approaches and framing such subtle and gentle questions the response
for which would be, "yes". Ponder over it and keep practicing how you can
get other person to answer yes.
12. Be a good listener. Let the other person
do most of the talking.
13. Throw challenges indirectly and appeal
to noble motives.
14. Punctuality helps you in winning but
you lose a lot being late.
15. Avoiding snap decisions will save you
from losses and embarrassment. But indecision or not making a decision
in time would cause more damage.
16. You must get all the relevant facts
to arrive at a decision but remember that in most cases an imperfect decision
may be better than 'No decision'.
17. "Better to be occasionally cheated
than perpetually suspicious"._B. C. FORBES.
18. Executive ability has been defined
to be "making quick decisions and getting somebody else to do the jobs."
And art of delegation is said to be art of management.
19. Goal setting always works. Your goals
and objectives must be challenging requiring extra ordinary effort on your
part. They may appear to be out of reach but should not out of sight.
20. Your goals must be supported and followed
up by plans of action. You must plan your actions and act on your plans.
21. Write down your goals for business,
hobbies, family and your entire life. Break them into target for the day,
week, month and the year and evaluate your progress every day. Keep on
modifying your goals and target and adding new ones or deleting old ones.
22. Resolve and affirm and keep on re-affirming
that after 6 to 8 hours sound sleep, you will utilize every moment available
to you productively.
23. Keep on learning new things and watch
the developments in your field of expertise or business. Even great scholars
and scientists do that.
24. One of the best ways to get happiness
is to make the people around you happy.
25. Count the blessings of God that you
have and think of misfortunes and miseries of the people around you and
thank the Almighty that you are better than many.
26. Always remember that feelings of disappointment,
remorse and discontentment are temporary and time is a great healer but
you must pray and meditate. That will help in working out a plan to get
happiness.
27. Learn to control anger and anxiety.
Take a shower or wash your face with a wet towel when these emotions over
take you.
28. Take part in social and cultural activities
and make acquaintances with strangers preferably asking your friends to
introduce you to the people you want to meet. Don't be shy in approaching
the strangers if you have to. After all you are as important a guest or
visitor as the others. Exchange visiting cards after exchanging pleasantries
but before parting or shaking hands to say bye.
29. Ring up the new acquaintance after
a day or two just to renew contact and invite for tea or something, or
just send a small note.
30. Make conscious effort to get rid of
bad habits like smoking, drinking, gambling etc.
31. Pray to God to give you power of faith.
With that power you can move mountains.